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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Manuel Botero

Manuel Botero

October 8, 2024

5  out of  5
rating by Manuel Botero
"I was having problems getting quotes on insurance for my business and a great contractor buddy of mine gave me Lisa’s number. She was able to get me insurance approved within a matter of 24 hours. I’ve been with her for about seven months now And she had been nothing spectacular thank you to Lisa and state farm 10 STARS"
We responded:
"I'm happy we were able to help you with your business insurance. It's great to hear how my team can help customers protect the business. I will Let Lisa know how pleased you are and if you have any further questions, please do not hesitate to call us at the office."
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Rosmeri Dominguez

September 12, 2024

5  out of  5
rating by Rosmeri Dominguez
"am writing to express my satisfaction with the service provided by your home insurance agent, Lisa Kim Throughout the process of acquiring home insurance, lisa exhibited a remarkable level of professionalism, friendliness, and knowledge. From the moment I contacted your office, Lisa was prompt in her responses. She took the time to patiently explain various insurance terms and coverage options, ensuring that I fully comprehended the details. Her ability to convey complex information clearly and concisely made the entire experience much more accessible and manageable. Kim was friendly and approachable. It can be intimidating to navigate the world of home and car insurance, but her welcoming attitude immediately put me at ease. She patiently addressed all my questions and concerns, demonstrating a genuine commitment to customer satisfaction. I will definitely recommend State Farm insurance the saddle brook office exceptional service thank you 😊"
We responded:
"We truly appreciate such a wonderful review about our team member Lisa! You're right, she really knows how to make things easy for her clients. We're lucky to have her on the team! Thank you so much for the recommendation, Rosmeri!"
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Jacqueline Wong

September 9, 2024

5  out of  5
rating by Jacqueline Wong
"My agent, Anthony Escobar, has been so attentive with my various policies. He has truly gone above and beyond to look into the coverage I needed. We recently purchased a new car which we added to our homeowners policy. Thank you, Anthony!"
We responded:
"Jacqueline, we truly appreciate such a wonderful review about our team member Anthony! You’re right, he always goes above and beyond for his clients. If you ever need assistance in the future, please don't hesitate to reach out, we're here to help!"
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Melvin

September 5, 2024

5  out of  5
rating by Melvin
"Manny Coby Best State Farm agency I have ever seen! Lisa Kim help me a lot through the years with my company! Providing me with liability and workers comp coverage and on top of that help me with my vehicles insurance and a home owners insurance ! Amazing customer service ! They make you feel like part of the family ! Best agency ! I recommend it !"
We responded:
"Thank you so much for the wonderful review and trusting us with your business. Have a great weekend!!"
Profile photo of Michael Calero

Michael Calero

August 9, 2024

5  out of  5
rating by Michael Calero
"Melissa is so amazing!!! She got me amazing coverage for less! A true people person. Thank you so much !"
We responded:
"We're thrilled to hear that our team provided you with amazing coverage at a great price. It’s fantastic to know that you felt well taken care of and that our team’s personable approach made a difference. Your appreciation means a lot to us, Michael! "
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Jonathan Duron

August 8, 2024

5  out of  5
rating by Jonathan Duron
"Melissa was helpful and made it easy throughout the whole process."
We responded:
"Thank you, Jonathan, for your review! We’re delighted to hear that our team made the entire process smooth and straightforward for you. We strive to provide helpful and efficient support every step of the way. If you have any further questions or need assistance in the future, please feel free to reach out. We’re here to help!"
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sue wollemberg

August 6, 2024

5  out of  5
rating by sue wollemberg
"There is a saying that goes something like “integrity is doing the right thing even when nobody else is watching“. Anthony went above and beyond to help my family get the best coverage for the lowest price. Initially, we were overcharged by State Farm, Anthony said he would take care of it and we would see a credit. As we were hanging up, he told me he was going to look and see if there were any other discounts that we would be eligible for. I just assumed that was a nice, generic way to end the call and make me feel better. I didn’t expect to actually hear from him with more discounts. Much to my surprise, I received a call from Anthony today saying that our monthly installment will be just under $300 lower each month, while still having the same coverage!!! He stated that he was able to find some other discounts, work things out differently… He did the right thing just because he said that he would. That’s integrity! I honestly did not expect to hear from him. He did not have to look further to try and find us even more discounts, but he is a conscientious person, and he did what he said he was going to do, even though I never would’ve known otherwise. Thank you & God bless you Anthony. We have been with State Farm in Saddle Brook for a couple of years now and feel very comfortable recommending them to our family and friends. All of the people we’ve worked with have been professional and helpful."
We responded:
"Thank you so much, Sue, for sharing your remarkable experience! Your story about Anthony truly exemplifies the meaning of integrity and going above and beyond for clients. It's wonderful to hear how he not only resolved the initial overcharge but also took the initiative to find additional discounts, significantly lowering your monthly payments. Anthony's dedication and conscientious approach are truly commendable, and we're proud to have him on our team. Sue, we appreciate your trust and loyalty to State Farm in Saddle Brook over the past few years. Your recommendation to family and friends means a lot to us, and we're glad to know that all our team members have provided you with professional and helpful service. Thank you again for your kind words and for recognizing Anthony's exceptional efforts. God bless you too!"
Profile photo of Ivan Petryshyn

Ivan Petryshyn

July 30, 2024

5  out of  5
rating by Ivan Petryshyn
"Excellence service.!"
We responded:
"Ivan, there's no better compliment than hearing a great review about our staff and the service they provide. Thank you for putting your trust in our agency!"
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Harisson Lacerda

July 24, 2024

5  out of  5
rating by Harisson Lacerda
"Lisa is truly the best insurance agent that we ever met! She is so professional, patient, and will do everything in her power to help you in anyway that she can! I would recommend Lisa anyday, she is the best!!"
We responded:
"Thank you for the kind words and trusting us with your business. I will make sure Lisa gets this message! Have a great day!"
Profile photo of Diana Rodriguez

Diana Rodriguez

June 28, 2024

5  out of  5
rating by Diana Rodriguez
"Absolutely amazing!!! Sergio Bolivar went above and beyond getting us the help and the right quote! I couldn’t believe the urgency and follow up Sergio did!!! Again if it wasn’t for Sergio and his team we wouldn’t have been able to get through on our own! Thank you for all your support Sergio!!!! We did it!!!! Diana & Phil"
We responded:
"Thank you, Diane, for the great review! I am glad Sergio was able to help and thank you for trusting us with your business."
Profile photo of Natália Limeres

Natália Limeres

May 29, 2024

5  out of  5
rating by Natália Limeres
"The best quote I've had on my car insurance and the best after-sales too. Lisa is very helpful, polite and attentive. She is the best!!! I recommend her."
We responded:
"Thank you so much for your glowing review, Natália! We're thrilled to hear that you found our quote for your car insurance to be the best and that you had a positive experience with our after-sales service. Lisa is indeed a valuable member of our team, and we're delighted to hear that she was helpful, polite, and attentive throughout your interactions. I'll be sure to pass long your kinds words. "
Profile photo of Michael Arnstein

Michael Arnstein

May 22, 2024

5  out of  5
rating by Michael Arnstein
"Lisa Kim helped reorganize my insurance life in the most impressive way. My insurance needs were complex, very annoying project to wrestle into good order. She did all the heavy lifting, totally dependable and responsive, fantastic personality, and saved me money!! I couldn't get some insurance coverage with other companies, she did everything turn-key! Omg, how can I leave a 100 star review?? Lisa, you are ACES!!"
We responded:
"WOW!!! That is some review. Thank you for your kind words and I'm glad Lisa was able to help you. Give us a ring anytime if you need anything else and thank you for trusting us with your business."
Profile photo of Betimmtz2014 Souza

Betimmtz2014 Souza

March 27, 2024

5  out of  5
rating by Betimmtz2014 Souza
"Ótimo atendimento no que preciso lisa muito obrigado por tudo !!"
We responded:
"We are so happy we were able to meet your expectations. Thank you for trusting us with your business. "
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Karina Belarmino

February 29, 2024

5  out of  5
rating by Karina Belarmino
"I am very satisfied with the attention and speed in activating the insurance with my dear Lisa, you are the best!"
We responded:
"Thank you so much for your kind words, Karina! We're thrilled to hear that Lisa provided you with attentive and speedy service. We truly appreciate your feedback and look forward to assisting you in the future!"
Profile photo of Vanessa Polania

Vanessa Polania

February 22, 2024

5  out of  5
rating by Vanessa Polania
"If you’re looking for the best agency in North Jersey you’ve come to the right place!! Sergio Bolivar has been helping me out for 10+ years and I cant thank him enough for all the guidance he has given me. Exceptional customer service and professionalism every single time. He always goes above and beyond even working after hours to make sure things are taken care of on all my policies. If I can give him 10 stars, I’d give him 11 ! Thank you Sergio and Many Coby for a great team"
We responded:
"Thank you so much, Vanessa, for your glowing review! We're thrilled to hear that Sergio has provided you with exceptional service for over a decade. Delivering top-notch customer service and going above and beyond is what we strive for. We'll make sure Sergio and the team receive your kind words. We appreciate your loyalty and look forward to continuing to serve you for many years to come!"
Profile photo of Jose Giron

Jose Giron

February 22, 2024

5  out of  5
rating by Jose Giron
"Siempre has solucionado todos mis problemas gracias Antony Mercado por toda su atención siempre me deja muy satisfecho"
We responded:
"Thank you for your kind words, Jose! We're thrilled to hear that Anthony has consistently provided excellent service and solved all your problems. Your satisfaction is our priority, and we're grateful for the opportunity to assist you."
Profile photo of Luisa Lm

Luisa Lm

February 7, 2024

5  out of  5
rating by Luisa Lm
"Sergio Bolivar is always very attentive to his clients, he is very efficient and does an excellent job. Thank you Sergio for always helping me, if you have questions or a problem, just call and they will solve it for you. I highly recommend this office, their work team is very professional in what they do. And they give you good prices.👍"
We responded:
"Thank you, Luisa! We're thrilled to hear that Sergio has provided you with attentive, efficient, and excellent service. Your recommendation means a lot to us, and we're dedicated to continuing to provide professional and helpful assistance to all our clients. If you ever have any questions or concerns, please don't hesitate to reach out. We're here to help!"
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Douglas Santana

February 6, 2024

5  out of  5
rating by Douglas Santana
"I highly recommend Liza for her work, service and attention."
We responded:
"Thank you so much for your recommendation, Douglas! We're delighted to hear that Lisa provided you with excellent service and attention. Your satisfaction is our priority, and we're here for you whenever you need us."
Profile photo of Tapiraitapirai Tapirai

Tapiraitapirai Tapirai

January 25, 2024

5  out of  5
rating by Tapiraitapirai Tapirai
"very good fast and safe service. thank you lisa"
We responded:
"Thank you for your positive feedback! We're delighted to hear that you found our service to be very good, fast, and safe. We appreciate your acknowledgment, and if you ever need assistance in the future, feel free to reach out. Thank you for choosing us"
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Jhon Guayar

January 5, 2024

5  out of  5
rating by Jhon Guayar
"Gracias Anthony. por ser un buen agente de state farm Gracias por todas las ayudas respecto a los seguros."
We responded:
"Thank you for your appreciation, Jhon! I'm happy that you found Anthony committed to being a reliable agent, and we're pleased to know you found our help valuable in navigating your insurance needs. If you have any further questions, feel free to reach out."
Profile photo of Diana Gonzales

Diana Gonzales

January 4, 2024

5  out of  5
rating by Diana Gonzales
"Sergio Bolivar is both professional and super helpful for my son with his car insurance"
We responded:
"Thank you, Diana! We're pleased to hear that Sergio provided professional and super helpful assistance for your son's car insurance. If there's anything more we can do for you or your son, please feel free to reach out. We appreciate your feedback and trust in our services."
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Baldwin Gonzale

January 4, 2024

5  out of  5
rating by Baldwin Gonzale
"Sergio Bolivar is both professional and sincere. Sergio is sensitive to my situation and has made the journey regarding my auto loan, condo, and auto insurance a pleasant one."
We responded:
"Thank you so much, Baldwin! We are glad to have you as our customer. It means a lot to us and our entire team!"
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nju2fan

January 2, 2024

5  out of  5
rating by nju2fan
"I recently met with Anthony in the Martinsville office. He was very helpful, and patient. I would recommend him as an agent."
We responded:
"Thank you for taking the time to share your positive experience with Anthony. We're delighted to hear that he was helpful and patient in assisting you. Recommendations mean a lot to us, and we truly appreciate your trust in our services. If you ever need assistance again or have any further inquiries, don't hesitate to reach out. We're here to help!"
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Rodrigo Adriano da cunha

December 14, 2023

5  out of  5
rating by Rodrigo Adriano da cunha
"When I need something I just text Lisa, she is very professional and friendly always available"
We responded:
"Rodrigo, thank you for the 5 stars. We are always here for you and it is our pleasure to assist you with your insurance needs."
Profile photo of Brenda Palmer

Brenda Palmer

October 31, 2023

2  out of  5
rating by Brenda Palmer
"The WORST Company ever. I will never use them for any insurance. The communication, professionalism, and experience was horrible from the moment we got insurance. Definitely will not recommend. Their prices are very high too and too many requirements. The process isn't easy at all."
We responded:
"Thank you for sharing your feedback with us and we apologize deeply for the frustration you've experienced. Our team understands your disappointment in the communication and professionalism you encountered during your insurance journey. Our goal is to provide a smooth and transparent experience for our customers. Sometimes discrepancies can occur between the information provided by our customers and the initial reports. To prevent such situations, we are constantly working to improve our processes. We understand that you may not have been satisfied with the company's decision. We value your feedback and will use it to improve our services. Please feel free to reach out if you have any additional questions or concerns. I appreciate you sharing your experience with us."